This Asset we are sharing with you the De-Escalating Conversations for Customer Service free download links. On our website, you will find lots of premium assets free like Free Courses, Photoshop Mockups, Lightroom Preset, Photoshop Actions, Brushes & Gradient, Videohive After Effect Templates, Fonts, Luts, Sounds, 3d models, Plugins, and much more. Psdly.com is a free graphics content provider website that helps beginner graphic designers as well as freelancers who can’t afford high-cost courses and other things.
File Name: | De-Escalating Conversations for Customer Service |
Content Source: | https://www.linkedin.com/learning/de-escalating-conversations-for-customer-service |
Genre / Category: | Other Tutorials |
File Size : | 641MB |
Publisher: | |
Updated and Published: | January 07, 2022 |
Nearly every customer service professional has encountered a livid customer. These individuals may yell, curse, or forcefully disagree with a policy that you must enforce, but can’t control.
Such situations are unquestionably tough, but—with the right approach—you can consistently de-escalate the tension. In this course, instructor Myra Golden shares strategies for defusing intense situations, providing practical approaches that can help you calm angry customers. Myra goes over what often causes situations to escalate, and shares practical steps you can take to prevent an escalation. She also provides tips that can help you reframe conversations, manage expectations, handle customers who ask for your supervisor, and more.
DOWNLOAD LINK: De-Escalating Conversations for Customer Service
FILEAXA.COM – is our main file storage service. We host all files there. You can join the FILEAXA.COM premium service to access our all files without any limation and fast download speed.